Black Forest Tourism Privacy Policy

Last updated: 26.03.2025

Data Controller

Black Forest Tourism
Address: Schlössleblick 8, Oberwolfach, Germany
Email: info@selvanegraturismo.com
Phone: +491759603927

Information we collect

We collect and process the following personal data:

• Contact information: Name, email address, phone number (for managing bookings and inquiries).
• Payment details: Information necessary to process payments (in compliance with applicable financial regulations).
• Photos and videos: Images and recordings taken during guided tours for exclusive use on our social media and website.
• Technical data: IP address, browser type, and cookies (to improve the experience on our website).
• Geographic location data.

Purpose and legal basis of the processing

Your data will be processed for the following purposes:

• Booking and activity management: We process your data to execute a contract (Art. 6.1(b) of the GDPR).
• Marketing and promotion: We publish photos and videos taken during our activities on social media and on our website, with your explicit consent (Art. 6.1(a) of the GDPR).
• Legal compliance: We retain certain data in accordance with German tax and commercial laws (Art. 6.1(c) of the GDPR).
• Statistical analysis: Improving our services through the analysis of aggregated data.

Use of photos and videos

During our guided tours and hiking activities, we take photos and videos that may include you. These images will be used exclusively for:

• Posts on our social media (such as Instagram and Facebook).
• Promotion on our official website.

If you do not wish to appear in our photos or videos, please let us know before the start of the activity by sending an email to info@selvanegraturismo.com.

Storage and preservation period

Your data will only be kept for as long as necessary to fulfill the purposes described:

• Contact details: Deleted 6 months after your activity, unless you agree to receive promotional communications.
• Tax information: Retained for 10 years in accordance with German regulations (§257 of the German Commercial Code, HGB).
• Photos and videos: They will remain on our platforms until you decide to withdraw your consent.

Disclosure of Data to third parties

We only share your data with:

• Technical service providers: To host our website and manage emails.
• Service providers: Partner travel agencies, secure payment platforms and email marketing tools, exclusively for the provision of our services.
• Legal obligations: In case of requirements by legal authorities.
• Your data will not be shared with third parties for purposes other than those mentioned.

User Rights

Under the GDPR, you have the right to:

• Access to your personal data.
• Correction of incorrect or incomplete information.
• Deletion of your data (“right to be forgotten”), except for legal retention obligations.
• Limitation and objection to the processing of your data.
• Data portability.
• Withdraw your consent at any time (this does not affect the legality of the previous treatment).

To exercise these rights, please contact us at  info@selvanegraturismo.com

Use of cookies

We use cookies to improve your experience on our website. You can configure your preferences or disable them through your browser settings.

Data security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

Changes to this Privacy Policy

We reserve the right to update this policy. We will notify you of any significant changes by posting a notice on our website.